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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark

June 27, 2025

5  out of  5
rating by Mark
"Thank You so much to Glenda, VERY VERY helpful working thru a issue with professionalism and experience that our customer was needing."
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Shannon Schaenzer

June 23, 2025

5  out of  5
rating by Shannon Schaenzer
"Great team at this State Farm office. Excellent communication, happy to be insured by them!"
We responded:
"Thanks Shannon! We appreciate the feedback and business! "
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Jeff Knoebel

June 17, 2025

5  out of  5
rating by Jeff Knoebel
"Christian is Awesome to work with. Strongly suggest reaching out to them for a complete insurance review. Saved a lot of money by switching to State Farm!"
We responded:
"Thanks for the great referral review! Christian is very passionate about taking great care in people which is exactly the reason why he is such an important part of our team and for the service of our customers."
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Angela Schabo

May 31, 2025

5  out of  5
rating by Angela Schabo
"Christian Pavels from the Dan Gassner group went above and beyond my expectations. I walked out of work to find a flat tire on my van. My phone call to the Gassner office turned from an agent informing me how to proceed with 24 hour road assistance (and getting the paperwork sent over to the office for coverage/reimbursement) to Christian coming to my rescue right where I was stuck. He removed the flat tire and replaced it with the spare; instead of leaving me to drive around on a spare to get the tire fixed, he then proceeded to load up my tire and myself in his car (this man didn't know me from Adam, but said for his peace of mind), drove me to his tire place and sat for over 30 minutes waiting for my 'good as new' tire. It doesn't stop there! He drove me back to my workplace, removed the spare tire and put the fixed tire back on. Christian took over two hours out of his evening to help out a client. He certainly did not have to do all of that, but I am truly grateful! Like a good neighbor, State Farm is there!"
We responded:
"We are extremely blessed to have Christian as part of our team! This shows you what kind of person he is and that he has the same values we look for in our team members! Your safety was his priority and glad it all worked out for you!"
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Cindy Amundson

March 29, 2025

5  out of  5
rating by Cindy Amundson
"Dan and his team provided help and support when my auto was hit in a parking lot in the middle of the night while driving in Texas. My auto was not drivable and ultimately totaled. Glenda was great at keeping in touch with me, handling the paperwork while traveling back to Wisconsin and helping process the additional paperwork for recouping extra losses. I recommend Dan Gassner and his team! They are there when trouble happens!"
We responded:
"Thanks for the great review Cindy! That's what we are here for!"
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Dennis Flease

March 21, 2025

5  out of  5
rating by Dennis Flease
"All the people in the hortonville office our first rate. They go on above and beyond to make sure you're taken care of. I worked with Glenda after the theft of my truck in Texas. She went above and beyond to take care of me and make sure things were done to my satisfaction. Highly recommend State farm in hortonville to anybody looking for an insurance agent."
We responded:
"Thanks Dennis for the positive review! We appreciate your business and glad we were able to help you through your very difficult situation. Thanks for putting your trust in our Agency!"
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Erik Foskett

February 20, 2025

5  out of  5
rating by Erik Foskett
"Christian and the team have been nothing but awesome. Highly recommend!"
We responded:
"Thanks for giving Christian and the team a great review! We strive to make sure all of our customers are well taken care of!"
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Mary Ann Rohan

February 4, 2025

5  out of  5
rating by Mary Ann Rohan
"All the staff at Dan Gassner, State Farm office in Hortonville, are great to work with. They care about YOU! We recently worked with Glenda, who was so incredible to work with. They treat you like family!"
We responded:
"Thanks Mary Ann for such a wonderful review! We really enjoy working with you and your family and try to treat all our customer like one of our own!"
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Abby Hanson

January 8, 2025

5  out of  5
rating by Abby Hanson
"Christian is efficient and thorough in reviewing our coverages every year!"
We responded:
"Thanks for the great review Abby! We are thankful for you as a customer and appreciate the feedback! Christian is great at what he does!"
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Alexandra Pruitt

December 22, 2024

5  out of  5
rating by Alexandra Pruitt
"Christian was incredibly helpful, professional, and knowledgeable about our insurance options and helped us save a significant amount of money. Our experience was absolutely incredible and everyone we interacted with made us feel valued as customers. I highly recommend this State Farm team for anyone in need of insurance!"
We responded:
"Wow! Thanks for the wonderful review! We are blessed to have Christian serving customers like you! We appreciate the words of support!"
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Gaylen Pruitt

December 22, 2024

5  out of  5
rating by Gaylen Pruitt
"Great organization! Very helpful and patient. Will definitely use them for our insurance needs going forward."
We responded:
"Thanks for such great words about our office! We strive for reviews like this and trying to make insurance as easy as possible for all of our clients to understand. They put a lot of trust in us to do what is right for them and we take that seriously. Thanks again!"
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Penelope Pavels

December 20, 2024

5  out of  5
rating by Penelope Pavels
"Great people, great service!"
We responded:
"Thanks for the 5 star review and generous comment! We appreciate you! "
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Cole Plamann

December 19, 2024

5  out of  5
rating by Cole Plamann
"Christian has been incredibly helpful and professional. So happy that everyone recommended I call Gassner when I was changing my coverage. They are so friendly and made sure to get me the coverage that suited all my needs. Highly recommended!"
We responded:
"We appreciate the positive feedback and great review! Christian has been a rock star for all of our clients as he strives to make insurance shopping an easy and great experience for all. We appreciate your support!"
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Shawn Oligney

December 4, 2024

5  out of  5
rating by Shawn Oligney
"This was my first claims experience since I switched to State Farm with Dan's office. I am impressed with the responses I got from Glenda, Christian, and everyone in that office!! They helped make the connections to the bigger company when I needed it. This is exactly why my Grandpa taught me to support local companies!!!!"
We responded:
"We appreciate the support and the great review! We strive to provide the best possible experience for our customers whether it is shopping for insurance or when they need to use their insurance. Thanks for believing in supporting local! Our community is blessed to have you part of it!"
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Chrissy O'Connell

December 4, 2024

5  out of  5
rating by Chrissy O'Connell
"I hit a deer and it was our first time needing to file a claim. The app was easy to use and the process was very quick. State Farm handled all of the communication with our collision center. I called Dan's office a few times and Glenda supported me. She was very friendly, helpful and even provided her personal phone number so we could touch base on a day off. She went above and beyond to ensure my questions were answered (specifically on car seats)."
We responded:
"Thanks for the great review Chrissy! We want to make sure our customers are taken care of the best we can during the time they need us most. We are very fortunate to have Glenda on our team. She is great at what she does! "
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Wendy Hull

November 11, 2024

5  out of  5
rating by Wendy Hull
"Very dedicated, and responded to my calls promptly. They made sure they stayed in contact throughout the claims process"
We responded:
"Thanks for the great review! Our goal is when claims happen our customers are well informed throughout the claims process. We appreciate you! "
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chris

October 31, 2024

5  out of  5
rating by chris
"Super Crew great one on one customer service"
We responded:
"Thans for the great review! We love working with you!"
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Kyle Jensen

August 29, 2024

5  out of  5
rating by Kyle Jensen
"Dan and his team are nothing short of exceptional. They pride themselves on ensuring each interaction has a genuine caring and persona touch. Easy to get a hold of, quick to action, and patient with explanations. Would recommend to friends, family, and strangers a like. Guarantee you wont be disappointed!"
We responded:
"We are grateful for such an amazing review! Thank you for putting your trust in our agency!"
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Aaron Hahn

August 28, 2024

5  out of  5
rating by Aaron Hahn
"Dan and his agents are always available when needed and do everything they can to help. Always go above and beyond and are empathetic with difficult situations. They easily beat other company’s rates when referring friends and family. Highly recommend."
We responded:
"Thanks for the great feedback Aaron! We try to live by the golden rule and treat our customer the way we would want to be treated. We love working with you and your family!"
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Chris Bobowicz

August 27, 2024

5  out of  5
rating by Chris Bobowicz
"Excellent company to do business with. Dan's team always answers my questions same day, and gets my policies taken care of quickly. Would highly recommend. -Chris"
We responded:
"Thanks for the great review Chris! We appreciate you and your family! Thanks for putting your trust in us!"
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Doug Hoffman

August 26, 2024

5  out of  5
rating by Doug Hoffman
"Great service and always quick to help. They handle both our personal and business policies. Best service and value around!"
We responded:
"We appreciate the great review and business! Thank you! "
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Karen Jeffers

July 27, 2024

5  out of  5
rating by Karen Jeffers
"Christian was awesome to work with. He has a great personality and easy to talk with. Never pressured us - just have us information to make an educated decision. I highly recommend Christian as an agent. State Farm was a better value than our previous insurance."
We responded:
"Thank you Karen for the 5 Star Review! I am happy to hear Christian provided you with high quality service with State Farm's great rates!"
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Dave Much

July 26, 2024

5  out of  5
rating by Dave Much
"Christian & Dan have been great to work with. I saved close to $1000 by switching to State Farm"
We responded:
"Thanks for the great review Dave! We appreciate you! "
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Ashley Christofferson

July 25, 2024

5  out of  5
rating by Ashley Christofferson
"Christian provides excellent customer service. Our first meeting to review policy options, coverage needs and cost was at our home, to accommodate our work schedule and kids. He was very thorough. We increased coverage amounts and still saved hundreds of dollars by switching to State Farm. Christian continues to be very responsive and helpful. Best agency I’ve worked with!"
We responded:
"Thank you for the great review Ashley! We appreciate your business and are glad to have you as a customer!"
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Lauren Duhm

July 24, 2024

5  out of  5
rating by Lauren Duhm
"I work with Christian at State Farm. He is excellent! He's prompt to answer my phone calls and emails! I have homeowners, car, life, and all my other insurances through Christian. I like that I can have all of my insurances in one place!"
We responded:
"Thanks for the great review Lauren! Christian is a huge asset to our team and for our customers. We are glad to have great customers like you with us!"