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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abby Hanson

Abby Hanson

January 8, 2025

5  out of  5
rating by Abby Hanson
"Christian is efficient and thorough in reviewing our coverages every year!"
We responded:
"Thanks for the great review Abby! We are thankful for you as a customer and appreciate the feedback! Christian is great at what he does!"
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Alexandra Pruitt

December 22, 2024

5  out of  5
rating by Alexandra Pruitt
"Christian was incredibly helpful, professional, and knowledgeable about our insurance options and helped us save a significant amount of money. Our experience was absolutely incredible and everyone we interacted with made us feel valued as customers. I highly recommend this State Farm team for anyone in need of insurance!"
We responded:
"Wow! Thanks for the wonderful review! We are blessed to have Christian serving customers like you! We appreciate the words of support!"
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Gaylen Pruitt

December 22, 2024

5  out of  5
rating by Gaylen Pruitt
"Great organization! Very helpful and patient. Will definitely use them for our insurance needs going forward."
We responded:
"Thanks for such great words about our office! We strive for reviews like this and trying to make insurance as easy as possible for all of our clients to understand. They put a lot of trust in us to do what is right for them and we take that seriously. Thanks again!"
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Penelope Pavels

December 20, 2024

5  out of  5
rating by Penelope Pavels
"Great people, great service!"
We responded:
"Thanks for the 5 star review and generous comment! We appreciate you! "
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Cole Plamann

December 19, 2024

5  out of  5
rating by Cole Plamann
"Christian has been incredibly helpful and professional. So happy that everyone recommended I call Gassner when I was changing my coverage. They are so friendly and made sure to get me the coverage that suited all my needs. Highly recommended!"
We responded:
"We appreciate the positive feedback and great review! Christian has been a rock star for all of our clients as he strives to make insurance shopping an easy and great experience for all. We appreciate your support!"
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Shawn Oligney

December 4, 2024

5  out of  5
rating by Shawn Oligney
"This was my first claims experience since I switched to State Farm with Dan's office. I am impressed with the responses I got from Glenda, Christian, and everyone in that office!! They helped make the connections to the bigger company when I needed it. This is exactly why my Grandpa taught me to support local companies!!!!"
We responded:
"We appreciate the support and the great review! We strive to provide the best possible experience for our customers whether it is shopping for insurance or when they need to use their insurance. Thanks for believing in supporting local! Our community is blessed to have you part of it!"
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Chrissy O'Connell

December 4, 2024

5  out of  5
rating by Chrissy O'Connell
"I hit a deer and it was our first time needing to file a claim. The app was easy to use and the process was very quick. State Farm handled all of the communication with our collision center. I called Dan's office a few times and Glenda supported me. She was very friendly, helpful and even provided her personal phone number so we could touch base on a day off. She went above and beyond to ensure my questions were answered (specifically on car seats)."
We responded:
"Thanks for the great review Chrissy! We want to make sure our customers are taken care of the best we can during the time they need us most. We are very fortunate to have Glenda on our team. She is great at what she does! "
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Wendy Hull

November 11, 2024

5  out of  5
rating by Wendy Hull
"Very dedicated, and responded to my calls promptly. They made sure they stayed in contact throughout the claims process"
We responded:
"Thanks for the great review! Our goal is when claims happen our customers are well informed throughout the claims process. We appreciate you! "
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chris

October 31, 2024

5  out of  5
rating by chris
"Super Crew great one on one customer service"
We responded:
"Thans for the great review! We love working with you!"
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Kyle Jensen

August 29, 2024

5  out of  5
rating by Kyle Jensen
"Dan and his team are nothing short of exceptional. They pride themselves on ensuring each interaction has a genuine caring and persona touch. Easy to get a hold of, quick to action, and patient with explanations. Would recommend to friends, family, and strangers a like. Guarantee you wont be disappointed!"
We responded:
"We are grateful for such an amazing review! Thank you for putting your trust in our agency!"
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Aaron Hahn

August 28, 2024

5  out of  5
rating by Aaron Hahn
"Dan and his agents are always available when needed and do everything they can to help. Always go above and beyond and are empathetic with difficult situations. They easily beat other company’s rates when referring friends and family. Highly recommend."
We responded:
"Thanks for the great feedback Aaron! We try to live by the golden rule and treat our customer the way we would want to be treated. We love working with you and your family!"
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Chris Bobowicz

August 27, 2024

5  out of  5
rating by Chris Bobowicz
"Excellent company to do business with. Dan's team always answers my questions same day, and gets my policies taken care of quickly. Would highly recommend. -Chris"
We responded:
"Thanks for the great review Chris! We appreciate you and your family! Thanks for putting your trust in us!"
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Doug Hoffman

August 26, 2024

5  out of  5
rating by Doug Hoffman
"Great service and always quick to help. They handle both our personal and business policies. Best service and value around!"
We responded:
"We appreciate the great review and business! Thank you! "
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Karen Jeffers

July 27, 2024

5  out of  5
rating by Karen Jeffers
"Christian was awesome to work with. He has a great personality and easy to talk with. Never pressured us - just have us information to make an educated decision. I highly recommend Christian as an agent. State Farm was a better value than our previous insurance."
We responded:
"Thank you Karen for the 5 Star Review! I am happy to hear Christian provided you with high quality service with State Farm's great rates!"
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Dave Much

July 26, 2024

5  out of  5
rating by Dave Much
"Christian & Dan have been great to work with. I saved close to $1000 by switching to State Farm"
We responded:
"Thanks for the great review Dave! We appreciate you! "
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Ashley Christofferson

July 25, 2024

5  out of  5
rating by Ashley Christofferson
"Christian provides excellent customer service. Our first meeting to review policy options, coverage needs and cost was at our home, to accommodate our work schedule and kids. He was very thorough. We increased coverage amounts and still saved hundreds of dollars by switching to State Farm. Christian continues to be very responsive and helpful. Best agency I’ve worked with!"
We responded:
"Thank you for the great review Ashley! We appreciate your business and are glad to have you as a customer!"
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Lauren Duhm

July 24, 2024

5  out of  5
rating by Lauren Duhm
"I work with Christian at State Farm. He is excellent! He's prompt to answer my phone calls and emails! I have homeowners, car, life, and all my other insurances through Christian. I like that I can have all of my insurances in one place!"
We responded:
"Thanks for the great review Lauren! Christian is a huge asset to our team and for our customers. We are glad to have great customers like you with us!"
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Jessica Bender

July 23, 2024

5  out of  5
rating by Jessica Bender
"In April of 2022 the area in which I live had a severe hail storm that caused a lot of damage to a lot of homes. Adjusters were brought in from all over the country and, frankly, seemed to have made it their mission to deny as many claims as possible. They agreed to only cover pieces of our siding (which was 15+ years old) and needless to say, it looked terrible. Fast forward nearly 2 years and someone mentioned to me that a claim could be reopened for up to two years after the initial claim. I had literally 4 business days left until that two year mark. I called Dan’s office and spoke to Glenda who worked her magic, and within 36 hours I had an adjuster here (a local guy, who was also awesome, though I unfortunately can’t remember his name) who approved full siding replacement, and the money was deposited within another 48 hours. This experience far exceeded my expectations and I am very grateful to Glenda for all the hard work she did to make everything happen so quickly. She is a true asset to Dan’s awesome team!"
We responded:
"Thanks Jessica for the great review! Glenda is a huge asset to the team! We are glad to have you as our customer and are happy that we were able to help you get the claim taking care of!"
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Elizabeth Kiesgen

July 23, 2024

5  out of  5
rating by Elizabeth Kiesgen
"Christian Pavels has been a phenomenal partner for all of our insurance needs with State Farm. He communicates well and is very informative. Hope to keep working with him for many years to come!"
We responded:
"Thanks Elizabeth! Christian is also a phenomenal part of our team! We are glad to have you on board and part of our State Farm family!"
Profile photo of Tamra Biese

Tamra Biese

July 23, 2024

5  out of  5
rating by Tamra Biese
"Christian made the process of switching from Progressive to State Farm, seamless. He's responsive, professional, and has gone above-and-beyond on several occasions during my tenure as a client. I can't imagine working with anyone else. Highly recommend!"
We responded:
"Thanks for the great review Tamra! We are blessed to have him part of the team. We look forward to working with you!"
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Erin Plamann

May 16, 2024

5  out of  5
rating by Erin Plamann
"Christian helped me cut my car insurance price in half by switching to State Farm. He was very professional and made the process quick and easy. 10/10 recommended!"
We responded:
"Thanks for the great review Erin! Christian is a very valued member of our team and takes pride in taking care of customers just like you! We look forward to working with you!"
Profile photo of Brenda Jennerjohn

Brenda Jennerjohn

April 27, 2024

5  out of  5
rating by Brenda Jennerjohn
"They are honest people, I look for that in company."
We responded:
"Thanks Brenda! We believe that is only way one should do business! Thank you for the great review!"
Profile photo of Heidi Struensee

Heidi Struensee

March 19, 2024

5  out of  5
rating by Heidi Struensee
"Christian made switching very easy! We were able to add a lot of coverage with only increasing our premiums a little. We feel much better covered with State Farm."
We responded:
"Thanks for the great review Heidi! We look forward to working with you!"
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C L

November 13, 2023

5  out of  5
rating by C L
"Great place to get insurance"
We responded:
"Thank you for the great review! We appreciate your business!"
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Tom Kelly

July 24, 2023

5  out of  5
rating by Tom Kelly
"Great people!!!!! Very good experience."
We responded:
"Thanks Tom for the great review! We look forward to working with you!"